For what they are providing in terms of capabilities and features for the price, I would rate the pricing an eight out of ten." Its price is pretty similar to the price of other tools." The pricing was right for me at that moment even though Automation Anywhere is better in other aspects." "I chose Blue Prism because it is priced well."Our customers pay for an annual license."."The license for Blue Prism is very straightforward, we only need one license.".We can then request additional money for them." This helps us in planning, and we know exactly when we need additional servers. Due to our public financial input, we have to know what it will cost. If we have a license model that is based on tasks per year or something else, it could create a very dynamic range of costs. So, a license based on the usage would not be feasible. "Due to our financial structure, we need fixed costs.At the same time, it also provides more security than those solutions, specifically for the banking and insurance sectors." "Blue Prism is a bit higher priced compared to other payment-related or investment-related solutions.If they had specific plugins to interact with these enterprise tools, that would be very helpful." This has caused us major issues in the last six months." "Everyone uses Workday and Salesforce and all that stuff. However, Internet Explorer is being discontinued from their support, therefore it's not the best browser to be using. The spy method of Google Chrome is not as user-friendly as Internet Explorer is. At this moment, Google Chrome is a massive issue within the toolset, due to the way Google Chrome receives updates regularly but Blue Prism is unable to cope. We don't know how much, but we are comparing them. I know in the next version there are slight improvements. The interaction with Google Chrome can be massively improved. When we have restricted data flow, the operations team should not be able to take a look at the data that is processed." "Blue Prism is a little behind Automation Anywhere in the topics related to maintenance and report building." "Our primary challenge at present is that we are finding it difficult to get additional business insights into existing processes so that we can identify where we need to improve." "The deployment of the bots should be much faster and more intuitive." "The solution can improve by having a free license for evaluation purposes." "Blue Prism can improve a lot. We must have the possibility to prevent the administration from taking a look at the ongoing process. So, security, particularly in terms of administration, needs to be improved. This is also reflected in the Gartner report where Servicetrace is mentioned as the tool of choice in high-security environments. The German vendor Servicetrace is way better. It needs to improve." "There are some security issues in Blue Prism. I would rate the tool’s interface a seven out of ten. The recording can help with the automation and configuration. Users can play the recording and use it for future use cases. I would like the see the inclusion of a recording feature as in Microsoft, SAP, and other legacy systems. "The solution could be more user-friendly.
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